HauteLook Reviews

HauteLook has an overall rating of 4.6 based on 33 reviews. Customer feedback on HauteLook is mixed: HauteLook reviewers highlight positive aspects like great discounts on designer brands, wide variety of products, easy-to-navigate website and user-friendly shopping experience, which strongly appeal to fashion-conscious shoppers looking for deals on high-end brands. However, HauteLook is often criticized for its limited stock on popular items, slow shipping times, occasional issues with customer service and final sale items cannot be returned.

4.6/5.0

33 reviews

5 Stars

25

4 Stars

1

3 Stars

4

2 Stars

1

1 Star

0

All HauteLook Reviews (33)
BryanChavarria
May 24, 2026
"I tried a couple of promo codes..."
I tried a couple of promo codes they both worked just fine. No weird checkout errors or anything like that... the discounts showed up right away. Shipping was a little slower than I hoped, but since the offers were legit, I’m not really complaining!
Michael.reed
May 21, 2026
"Pretty fair deals for what you pay"
I’ve ordered from HauteLook a few times now, and to be fair, the prices are what keep bringing me back. Shipping can take a little longer on some items, but considering how much I’ve saved, I think that’s a reasonable tradeoff. I’ve been able to get some really nice brands for way less than I’d normally pay, so overall I’m happy with it...
james_Warren85
May 07, 2026
"Payment was quick and easy"
Paid with my card and everything went through fast. No weird errors, no double charge, nothing confusing. Checkout was smooth.
BOHANNON
May 06, 2026
"I ordered two dresses, and weirdly enough..."
I ordered two dresses, and weirdly enough, one fit good while the other was too small on me. Not the worst thing ever, but more exact size info would’ve been helpful, I think.
ThelmaAres_90
May 06, 2026
"Heads up: the photos were accurate"
Just putting this out there for anyone wondering, the pictures matched what I received, and the descriptions were spot on. No weird surprises on my end
Theresa_jackson74
April 28, 2026
"Solid brands, good deals"
I mostly use Hautelook because they’ve got a good mix of brands I already like and a few I wouldn’t have found otherwise. It’s nice being able to browse clothes, shoes, and even home stuff without jumping around a bunch of sites. Some of the sales are actually good if you catch them at the right time. Anyway, it works for me.
frederick1970
April 28, 2026
"The item did look like the pictures..."
The item did look like the pictures, so I’ll give them that. But based on the listing, I was expecting a little more, and it kind of left me feeling misled once it arrived
marieriche3097
April 20, 2026
"I’ve ordered from the site a..."
I’ve ordered from the site a few times now. Nothing too dramatic. Most of the stuff showed up as expected, so that’s good. Shipping, though... sometimes it takes longer than I thought it would. And returns are kind of a hassle, not impossible, just annoying. It feels like a legit site overall, but I still don’t totally relax when buying anything pricey. I usually check a few reviews first, just to be safe
hello_calvin211
April 16, 2026
"Easy account help when I need it"
I had to change my email and shipping info on my Hautelook account, and I was thinking it will be annoying. But it actually went fast and I didn’t really get stuck anywhere.
I had forgot my password too, but the reset email come through right away. I got back in, updated everything, and it all saved like it was supposed to.
Not a lot more to say, it just worked how it should. Account stuff can turn into a whole thing sometimes, so it was nice that this one didn’t.
AQUINO
April 07, 2026
"Tracking was spot on"
I ordered something from Hautelook the tracking was accurate the whole time. It updated whenever my package moved, and the delivery date ended up being exactly what it said online. I didn’t have to sit around wondering where it was or keep guessing if it would show up. My order arrived on time, and I could follow it the whole way. For me, that’s a win — I’d be happy to order again based on this experience.
SMITH
April 04, 2026
"Got a quick reply"
I reached out to support and, uh, they got back to me faster than I expected. The issue was sorted out without much hassle, so overall I’m happy with it.
Keith-hollister
March 27, 2026
"I like browsing HauteLook, but the inventory can..."
I like browsing HauteLook, but the inventory can be hit or miss. Maybe it’s partly my fault because I don’t always check right when the sales start, but a lot of the sizes are already gone by the time I find something I actually want. The prices can be really good, so I just wish more items stayed in stock a little longer.
Debra.bailey
March 22, 2026
"Cancellations were handled better than expected"
I had a couple of orders get canceled because the items ended up going out of stock, which was a little frustrating at first. But to be fair, HauteLook emailed me quickly, and the refund was taken care of without me having to follow up or chase anyone down.
I guess that kind of thing can happen with sale sites like this. I still enjoy browsing the deals, and the orders that have shipped have been totally fine. I’d still recommend checking it out, especially if you don’t mind the occasional stock issue.
Robert_lance86
March 11, 2026
"Checkout was actually easy"
I was expecting checkout to take longer, but it was quick. They made it easy, and I was done fast.
annmangon6335
March 03, 2026
"Don't stress about the packaging"
Just a heads up for anyone worried about shipping or things arriving damaged: mine came packed way better than I expected. Everything was secure and protected really well, so I had no issues at all when it arrived.
JamesRoberson_04
March 01, 2026
"They handled it faster than I expected"
I had a small issue with my order and thought it might turn into one of those back-and-forth situations where they just try to get you to give up. But support got on it quickly and sorted everything out without making it a hassle. I was pleasantly surprised and really happy with how they handled it.
Duane-lilly
February 25, 2026
"Return shipping fees are a pain"
I was disappointed with the return process. Having to pay for return shipping made it feel like it wasn’t even worth sending the item back (which is frustrating). I get that returns cost money, but the extra fee really adds up and makes me think twice about ordering again.
David-olivo
February 19, 2026
"Pretty handy for quick deals"
I’ve used the app a few times now and it’s been easy enough to figure out. Checkout only took maybe a minute or so, and overall it worked smoothly for grabbing a quick deal...
cedric_Whitfield00
February 14, 2026
"Real brands, no sketchy surprises"
I’ve ordered from Hautelook a handful of times now, mostly shoes and skincare, and everything has shown up looking totally legit with the original tags, normal packaging, brand labels, and none of that weird off-brand fake-site feeling where you open the box and immediately wonder what you just bought.
Shipping hasn’t been the fastest thing ever, but it also wasn’t a big deal for me, and with the prices I’ve gotten I’m happy overall and definitely trust them more now.
CHAMPION
February 12, 2026
"Super easy exchange"
I had to exchange a jacket for a different size and it was just really easy. The options were clear, it didn’t take forever, and the whole thing was way less stressful than I expected

View More Reviews

HauteLook Q&A

The reviews that i have read seem to be nagative are you that bad or you have improved.

Saw a designer, jewelery, which ended feb, 21 and do not remember her name. it began with an a?

Yes! i cannot order anything because i have not been on line for over a year. i would like to place an order

I was thinking of purchasing a louis vuitton wallet but are the authentic????

How reliable are the products?

View More Q&As

Have a question about HauteLook?
hautelook

HauteLook Reviews

Coupons & Promo Codes

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.